Question 1

What is AIOpenSec?

Accepted Answer

AIOpenSec is an enterprise-grade cybersecurity platform designed specifically for small and medium businesses. We combine powerful open-source security tools like Wazuh, OpenVAS, and MISP into a single, easy-to-use platform with AI-powered insights — all at SMB-friendly prices.

Question 2

Who is AIOpenSec for?

Accepted Answer

AIOpenSec is built for SMBs that need enterprise-level security but don't have dedicated security teams or enterprise budgets. If you're a business owner, IT manager, or MSP looking to provide better security for your clients, AIOpenSec is for you.

Question 3

How is AIOpenSec different from other security tools?

Accepted Answer

Unlike expensive enterprise solutions or complex DIY tools, AIOpenSec combines the best open-source security tools into one unified platform with AI-powered guidance. We explain everything in plain English — no security jargon, no complexity.

Question 4

Do I need technical expertise to use AIOpenSec?

Accepted Answer

No. AIOpenSec is designed for non-security professionals. Our AI advisor (A-Monk) explains findings in plain English and provides step-by-step remediation guidance. If you can use email, you can use AIOpenSec.

Question 5

How do you protect my data?

Accepted Answer

We use 256-bit AES encryption at rest, TLS 1.3 for data in transit, and store all data in European data centers with full GDPR compliance. We prioritise low-carbon data center locations and undergo regular third-party penetration testing. Your security data is never shared or sold.

Question 6

Where is my data stored?

Accepted Answer

All customer data is stored in European data centers with full GDPR compliance. We prioritise data centers in countries with the lowest carbon footprint. You can export or delete your data at any time.

Question 7

Do you use AI? How?

Accepted Answer

Yes, we use AI to analyze security findings and provide plain-English explanations and remediation guidance. AI-generated insights are always reviewed for accuracy. We never use your data to train AI models. See our Responsible AI Policy for details.

Question 8

What compliance certifications do you have?

Accepted Answer

We are Cyber Essentials certified and GDPR compliant. We are actively pursuing ISO 27001 (expected March 2026) and SOC 2 Type 1 (expected Q2 2026).

Question 9

How much does AIOpenSec cost?

Accepted Answer

We offer tiered pricing starting from £49/month for up to 10 assets. Professional plans start at £149/month for up to 50 assets. Enterprise pricing is available for larger deployments. Visit our pricing page for full details.

Question 10

Is there a free trial?

Accepted Answer

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. We also offer free security tools that you can use without signing up.

Question 11

What counts as an 'asset'?

Accepted Answer

An asset is any device, server, cloud instance, or endpoint that AIOpenSec monitors. This includes workstations, servers, cloud VMs, network devices, and IoT devices.

Question 12

Can I cancel anytime?

Accepted Answer

Yes. AIOpenSec is pay-as-you-go with no long-term contracts. You can cancel anytime, and your charges stop immediately. You'll receive a final invoice for services used.

Question 13

What security tools are included?

Accepted Answer

AIOpenSec includes vulnerability scanning (OpenVAS, Nuclei), SIEM & log management (Wazuh), threat intelligence (MISP), endpoint detection, external attack surface monitoring, and AI-powered security analysis.

Question 14

How do I get started?

Accepted Answer

Sign up for a free trial at portal.aiopensec.com. You can run your first security scan in under 5 minutes. Our onboarding wizard guides you through connecting your assets and configuring monitoring.

Frequently Asked Questions

General

Security & Privacy

Pricing & Plans

Platform & Features

Still Have Questions?